If Seattle had a Hall of Fame for businesses people love to hate, Lincoln Towing would be bronzed at the front door. For decades, they’ve been hooking cars off curbs like it’s an Olympic sport, except instead of medals, they collect lawsuits, BBB complaints, and one-star reviews.
Sure, the Better Business Bureau says they’re “accredited.” Cute. That just means they’ve been paying their annual dues since 1982. It does not mean customers are happy. In fact, in the past three years alone, there have been 46 complaints—which is kind of impressive if you think about it. That’s basically one furious customer per month, every month, for three straight years. Consistency is key, right?
So what exactly are people mad about? Buckle up:
- Vehicle Damage – Exhaust bent? Trim dented? Random scratches that look like a raccoon had a bad day? All part of the experience.
- Paperwork Nightmares – Want to register your car after it’s been towed? Good luck. Missing forms are practically a Lincoln Towing signature move.
- Mystery Fees – Ever feel like someone just spun a Wheel of Fortune to decide what you owe? That’s the billing department.
Oh, and let’s not forget the online horror stories about cars going missing from their lots or getting banged up while “safely impounded.” Imagine paying hundreds to get your car back and realizing it’s been treated like a bumper car at the county fair.
Snapshot of the Chaos
| Topic | Findings |
|---|---|
| BBB Profile | Accredited since 1982, rated B, with 46 complaints over 3 years. |
| Primary Complaints | Vehicle damage, paperwork issues, billing disputes. |
| Public Sentiment | Overwhelmingly negative—angry reviews, theft/damage allegations. |
| Legal Actions | A few lawsuits and disputes noted, but no sweeping class actions yet. |
At this point, Lincoln Towing isn’t even a company, it’s a Seattle rite of passage. You live here long enough, your car will end up in their lot, and you’ll have a story to tell. It’s like rain, traffic, and overpriced lattes. The difference is, at least Starbucks gives you your drink without slapping on surprise fees or smashing your cup on the way out.
But here’s the good news: you don’t have to sit quietly while Lincoln Towing turns your wallet into a chew toy. OUTPOUND.com exists for this exact reason. They help people navigate the impound circus, dispute nonsense charges, and fight back when their car’s been handled like a lawnmower at a demolition derby.
So if you ever find yourself staring at an empty parking space and muttering “Lincoln...” through gritted teeth, remember: you’re not crazy, you’re not alone, and yes—it really is that bad. The only difference between you and the dozens of other people filing complaints is whether you head straight to OUTPOUND to do something about it.
Seattle drivers deserve better. Until then, grab your wallet, take a deep breath, and maybe start practicing your best eye-roll. You’re going to need it.
