And How to Catch Them Doing It
Tow companies aren’t in the business of generosity, they’re in the business of making money, often by skirting the law in ways that leave drivers frustrated, out of pocket, and questioning their life choices. The problem is, most drivers simply don’t know their rights. And tow operators? They know it. Let’s break down some of the most common “legal gray areas” where tow companies push boundaries:
1. Illegally Fast Tows
Ever notice your car disappears before the legally required wait time? Many tow companies interpret “immediate removal” rules liberally, hooking vehicles before the mandated period expires. If you weren’t given enough time to move your car, it’s technically an illegal tow—and one you can contest.
2. Fake or Hidden Signs
Signs that warn of tow zones are sometimes outdated, obscured, or missing entirely. Tow companies may exploit this by towing anyway, claiming ignorance isn’t their problem. The result: drivers pay fees for “violations” that technically never existed.
3. Double Billing
Some operators charge both the property owner and the vehicle owner, or tack on phantom fees like “gate access” or “after-hours release” without proper documentation. These charges are often legal on paper, but questionable in practice, especially if the lot fails to provide receipts or adhere to municipal fee caps.
4. Inflated Storage Fees
Storage fees can quickly balloon if your car isn’t released promptly. Some tow companies start charging extra for late night retrievals or delays, counting on your exhaustion to make payment seem easier than arguing.
5. Ambiguous Authority
Private property tows, apartment complexes, or shopping centers often contract multiple tow companies at once. If your car is towed by the “wrong” company, disputes over who had authority can delay release and increase fees, sometimes intentionally.
So how do you catch them in the act? Knowledge, documentation, and strategy. First, know your state laws. Each jurisdiction regulates tow timelines, fee structures, and signage differently. Second, document everything. Photos of signs, meters, curb markings, and the lot itself are crucial. Include timestamps and employee names if possible. Third, ask for receipts, any lot that refuses is likely bending rules.
Even better, use OUTPOUND.com. We verify whether a tow was legal, clarify allowable fees, and guide you through disputes. Knowing your rights and having expert support, can turn a stressful tow into a manageable situation.
Tow companies thrive on confusion and impatience. They know most drivers will pay first, ask questions later. By documenting, understanding laws, and enlisting support, you can turn the tables. Not only can you dispute illegal or excessive fees, but you also prevent them from preying on the next unsuspecting driver.
Your Car’s Just a Pawn in Their Game
Tow companies count on your ignorance. They hope you won’t know the laws, won’t take photos, and will hand over cash like a good citizen. Don’t be that driver. Learn your rights, document thoroughly, and leverage OUTPOUND.com to hold them accountable. Because while tow operators may try to skirt the law, knowledge is your ultimate tow-proof armor.
