At OutPOUND, we recently helped a customer named Bob from Kansas—a case that perfectly illustrates why our company exists.
Bob owned a 2014 Chevy Silverado 3500 that was unexpectedly impounded. When he tried to retrieve it, he was met with endless red tape. The impound lot demanded a police release, a lien release, and other paperwork, making it nearly impossible for Bob to get his vehicle back. Meanwhile, daily storage fees— legally allowed to reach up to $150 per day—were stacking up fast, putting him at risk of losing his truck entirely.
Frustrated and out of options, Bob reached out to OutPOUND. Within 24 hours, we stepped in and took care of everything. We handled the paperwork, paid off the impound fees and the remaining loan balance, and secured the release of his truck. Most importantly, we were able to deposit approximately $14,000 of equity directly into Bob’s bank account—saving him from a complete financial loss. Bob’s situation is more common than people realize. Under current regulations, impound lots can take ownership of vehicles through mechanics or storage liens, which legally override other liens, including those from lenders. The timeline to resolve these issues—called the cure period—can be as short as 14 days, depending on the state.
This is exactly why OutPOUND was created. We provide practical solutions for people in urgent impound situations. Whether it’s buying the vehicle, paying the owner their equity, or financing the impound fees at a lower rate, our goal is to protect vehicle owners from losing everything.
Bob’s experience is just one example of how we help our customers turn a stressful, high-stakes situation into a positive outcome. At OutPOUND, we make sure people don’t get left behind just because they got towed.
